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How To Be a Sales Mentor

Almost every successful sales person I knowthem. Find the right opportunities to tell
can point to one or a few people who werethem you see greatness in them. Instead of
instrumental to their success. They can namealways telling them what they should do
the mentors who encouraged them, showed themdifferently, ask them how they could have
the error of their ways and helped them overimproved  in  a  given  situation.
the humps. I began my sales career with
Jantzen Sportswear. I had an apprenticeship2. Keep them focused with a specific plan off
with one of their top reps, Kent McCreight inattack. Explain the three to five key daily
Minneapolis for ten months before taking overactivities that will drive their performance
my first sales territory. That experienceand create a scorecard for a goal to attain
with Kent was invaluable. He was a seasonedand their actual results. You can track their
pro who took the time with me a served as anprogress daily or weekly, but stay in touch.
excellent role model. My next mentor TomAs a mentor, you can not coach them on what
Hopkins, was a virtual mentor. I purchasedyou  can  not  measure.
two of his tape series on sales and success
and listened over and over while driving3. Get them a Journal as a gift. Encourage
thousands  of  miles  in  my  territory.them to not trust their memory and to write
down what they are learning and enjoying.
I began working for Tony Robbins in SeptemberTony gave me my first Journal and I now have
of 1988. The manager of the sales team was18 valuable editions. It is a great way to
Michael "Hutch" Hutchison. Almost twentycapture moments that you would normally
years later, he is still a mentor and one offorget. You can use it as a scrapbook of
my closest friends. Here are a few ideas toaccomplishments  and  lessons.
make a difference in your role as a mentor.
If you choose to become a one, the first4. How they "tell the story" of what you and
question  you  will  ask  yourself  is  why?your firm does for clients is critical. For a
mentor to conduct role modeling on a sales
Usually a mentor has achieved great successcall, the protege must be invited to watch as
and is a role model other look up to.often as possible. Get permission to record
Sometimes the mentor is in later careerthe sales call from the client or prospect
stages and can sometimes become disengagedand tell them you would like to use it for
and switched off. Mentoring provides a way totraining purposes for your protege.
reengage the mentor and get them switchedRepeatedly listening to you and others at
back on. For example, in the act of teachingtheir best will cut the learning curve
someone else, the mentor may begin to see adramatically.
new role for contributing to the firm he or
she may "catch" some of the protege's5. It is tempting to solve their problems.
enthusiasm, and be reenergized him/herself.This is not mentoring. By solving their
They will be motivated to set a strongproblems you take away their opportunity to
example and challenge themselves to get backbecome educated, and their ability to solve
to executing the disciplines that got them toproblems for themselves. People learn best
the  top  in  the  first  place.when they face new challenges, in addition,
they gain the skills to solve other, more
A good mentor should put their new protege atdifficult, problems. It builds self esteem
ease and let them know they did not learn theand the belief they can handle any situation
business overnight. Anything worth doingonce  they  are  on  their  own.
well, is also worth doing poorly. You do not
master anything worthwhile quickly. They mustBeing a successful mentor is a tremendous
know you do not expect perfection. Yourexperience and delivers a great feeling of
expectation should be consistent progress.satisfaction. Being able to drastically cut
They must be allowed to learn by doing andthe learning curve for someone is a great
doing means making mistakes and learning fromgift and of course a cost savings. You get
that  experience.the person up to speed quicker and cut the
failure rate too. It can even be an informal
1. Often the protege is in the enthusiasticrelationship over the phone. Keep these five
beginner stage where they can be easilypoints in mind to make you even more
crushed with too much criticism. Look out forsuccessful.
areas of specific improvement and praise



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