How to Handle Critical Conversations - Part III

THE SHARED POOL OF MEANINGWhoever makes the decision will benefit by
A skilled professional will find a way to get all ofhaving the most information available. We aren't
the free flow of relevant information out into thesaying we want a consensus opinion, or that the
open, It's the principle of the "Shared Pool ofpresident doesn't make the final decision. As a
Meaning". This is the synergistic pool of ideas andmatter of fact, a good idea is to state up front
feelings of the entire groupthat there will be 2 phases to the conversation.
Getting ideas into the "pool" have 3 majorFirst, a Discussion or Dialogue phase where all of
benefits:the ideas are added to the pool of meaning.
1. The larger the Pool, the better the decisions.Second, after all ideas are shared, discussion is
2. The time you spend up front is more thanshut off and the Decision phase begins with
made up by faster, more committed action laterdecisions made by whoever is in charge.
on. An extra 20 minutes spent drawing thoughtsUsing these skills will make you a better
out of reluctant individuals might save hundreds ofcommunicator and leader in the Multi-Housing
hours over the next few years.community. It will give you insights into others
3. People who don't get their ideas into the poolthat you never would have received any other
are rarely committed to the solution & silentlyway. It will help you to listen and respect others in
criticize the decisions. People that have at least aways that 99% of the rest of the population
small part of the decision will work harder tonever truly understands.
make it succeed.This article written by Steve Hoogenakker Steve
Let's think of this with a planned board meeting.has 20 years in the landscaping field.