| “New scientific advances in artificial intelligence | | | | services during installation, and their low |
| are allowing Optical Character Recognition (OCR) | | | | recognition accuracy forces customers to |
| and Intelligent Document Recognition (IDR) | | | | manually sort a significant number of their |
| products to significantly reduce the time and | | | | documents. Typical OCR solutions are unable to |
| costs associated with identifying, sorting and | | | | automatically identify the language on a page and |
| extracting information from large and disparate | | | | cannot extract information from low resolution or |
| volumes of paper documents – and have | | | | degraded documents. |
| made the quest for a digital mailroom into a | | | | |
| reality,” says David Rock, president of | | | | The good news is that new advanced |
| NovoDynamics, Inc. | | | | technologies, which leverage rich legacies in |
| | | | | scientific approaches to artificial intelligence, are |
| NovoDynamics, an Ann Arbor, MI technology firm | | | | now available to overcome the challenges faced |
| has applied advanced science, including artificial | | | | by the multi-national financial services firms, large |
| intelligence, pixel on page analytics and an array of | | | | insurance companies, manufacturing, government |
| other innovative technologies to help organizations | | | | organizations, the security sector, and others who |
| burdened with paper documents to make their | | | | deal with voluminous amounts of paper |
| business processes more effective. While a truly | | | | documents that contain the critical information to |
| paperless environment is likely not achievable, by | | | | run their operations efficiently. Whether the |
| applying next-generation OCR and IDR technology, | | | | mission is to stay competitive in a business |
| processes can become much more cost | | | | environment or better serve a constituency with |
| effective. | | | | public sector services, the ability to make the |
| | | | | processing of information more automatic saves |
| As Enterprise Content Management (ECM) and | | | | time and money. |
| Business Process Management (BPM) vendors | | | | |
| attempted to rise to the “paperless” | | | | New artificial intelligence and image analysis |
| challenge with new OCR/IDR solutions, serious | | | | technology embedded in OCR/IDR solutions is |
| obstacles remained. The available technology was | | | | available today that eliminates a huge cost hurdle |
| unsuccessful in addressing customers’ needs | | | | by providing automatic document recognition |
| because it was unable to reliably recognize | | | | training – no professional services or tedious, |
| documents whose content was shifted or scaled, | | | | error-prone manual sorting needed. The |
| it couldn’t detect the languages on a page to | | | | computer does the work, not the customer. |
| automatically perform OCR, and it couldn’t | | | | Tackling problems with degraded pages or ones |
| extract information from degraded or low | | | | that are rotated is also no problem. Recognizing |
| resolution scanned images. The adoption rate of | | | | pages whose content is shifted or scaled is also |
| IDR solutions was slow because customers were | | | | handled automatically as is the ability to find |
| not achieving the cost reductions and improved | | | | information stored on a page and automatically |
| efficiencies that they expected. | | | | detect its language for conversion into computer |
| | | | | text. Best of all, this new technology can easily |
| “Globalization has added additional pressure for | | | | and quickly, through an API, be integrated into |
| effective OCR and IDR solutions because | | | | third party solutions. |
| companies are being forced to do more with less. | | | | |
| Effective ECM solutions must identify, sort and | | | | This “next generation” technology radically |
| extract information in multiple languages to | | | | changes the way businesses can manage |
| provide greater efficiencies and cost | | | | mission-critical information. It sets the bar at a |
| reductions,” says Rock. | | | | much higher level and no doubt will continue to be |
| | | | | refined as new scientific discoveries are made. |
| 1. Typical IDR solutions are difficult to train, | | | | But, for now, the digital mailroom is within reach. |
| requiring customers to pay for costly professional | | | | |